Shipping policy
Delivery Time
Our commitment to delivering high-quality products has led us to handle every order with the utmost care. We currently aim to deliver your order within an average timeframe of 8 to 15 business days. Please note that these delivery times are only estimates and may vary depending on your location and current circumstances.
Delays Due to Unforeseen Demand
We would like to emphasize that delivery times may vary due to unexpected surges in demand. While we always strive to deliver your order as quickly as possible, there may be periods when demand for our products increases significantly, which can lead to delays. We ask for your understanding in such cases and assure you that we will do everything possible to minimize any delays.
Shipping Service
We work with DHL, a reputable international shipping company, to ensure your order is delivered safely and reliably. With DHL, you are guaranteed excellent service and real-time tracking information to monitor your shipment’s progress.
Extras
To enhance your shopping experience, we also offer:
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Free shipping: For orders above a certain value, we provide free shipping.
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Insured shipping: If you need your order prioritized and insured, we offer insured shipping at an additional cost.
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Customer service: Our dedicated customer service team is always ready to answer your questions and address any concerns.
We value your trust in Ziora and are committed to providing you with the best possible service. If you have any further questions about our shipping policy, please do not hesitate to contact us.